FAQ

Welcome to Mixooq's FAQ page! Here, we've compiled answers to some of the most common questions we receive from our valued customers. If you have a question that isn't addressed here, feel free to reach out to our customer support team for further assistance.

1. How can I place an order?
To place an order on Mixooq, simply browse our website and add your desired items to your shopping cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. If you encounter any issues during the checkout process, please don't hesitate to contact us for assistance.

2. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and more. Rest assured that all payment transactions on Mixooq are secure and encrypted for your protection.

3. How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 1-3 business days. Once shipped, you will receive a tracking number via email to track the progress of your delivery.

4. What is your return policy?
We want you to be completely satisfied with your purchase from Mixooq. If for any reason you're not happy with your order, you may return it within 30 days for a full refund or exchange. Please refer to our Shipping & Returns Policy page for more detailed information on our return process.

5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location. During checkout, you'll be able to see the available shipping options for your country.

We hope this FAQ page has been helpful in answering your questions. If you need further assistance or have any other inquiries, please don't hesitate to contact our friendly customer support team. Thank you for shopping with Mixooq!